Return Policy
We offer a 100% Satisfaction Guarantee on all products. If you receive your hair extensions and not completely satisfied, you may return them to us for your money back minus shipping fees. Any hair extensions that have been altered, washed or worn in any way will not qualify to be returned. We honor this return policy for up to 30 days after purchase (30 days = date package left our facility to date return is received). Orders returned after 30 days will be sent back to the customer.
Hair must be in the original state it was sent to you.
All Sales are final for:
- For altered products (bundles are unwrapped / extensions have been worn)
- All clearance products including special listings
Contact Us with any questions you may have about your potential return.
You can ship returns and exchanges to:
Full Court Tress
Shipping Department (Returns Only)
245 North Highland NE
Suite 230-197
Atlanta, GA 30307
service@fullcourttress.com
Full Court Tress is a Proud Sponsor for Wigs for Kids
You can make a difference, by giving the gift of confidence.
For over 30 years, Wigs for Kids has been providing Hair Replacement Systems and support for children who have lost their hair due to medical conditions. A custom-made hair replacement system is valued at approximately $1,800, and Wigs for Kids renders program services at no cost to children or their families. The effects of hair loss goes beyond appearance and can damage self-image and self-esteem.
How can you help?
Monetary Donation
Direct: https://www.wigsforkids.org/
Via Shop for Good: Add a donation to you cart at checkout.
Hair Donation
Requirements: Hair must be a minimum of 12 inches. Hair must be clean and completely dry before donating.
Not Acceptable: Permed hair color-treated, highlighted, or chemically processed
Mail eligible hair to:
Full Court Tress
2 Federal Square, Box #999
Newark, NJ 07101
Approved hair donations are eligible to receive 15% off next order. Promo code is valid for 90 days, limited to one per customer, and cannot be combined with any other offer.